by Rafael Ramos | Jul 26, 2026 | Real-World Use
Introduction You have written your system message. You have designed the opening sequence. You have built an edge-case handling note and set your reset trigger. On paper, the conversation flow looks right. But does it actually work? A well-designed conversational AI...
by Rafael Ramos | Jul 24, 2026 | Real-World Use
Introduction You build a chatbot. You test it once, it works. You push it live – and within a week, users are complaining. The bot forgets their names. It answers questions it was never supposed to touch. And somehow it seems to remember every detail from last...
